Frequently Asked Questions?
Monday-Friday 8:00 am - 5:00 pm
Closed weekends
Closed all major holidays:
New Year's Day
Easter Sunday
Memorial Day
July 4th
Labor Day
Thanksgiving Thurs-Sun.
Christmas Day
Please message or text us at anytime. We will respond as soon as we can!
email: TheSWP@mail.com
phone: 916.397.8228
All major credit cards- Visa, MC, Amex, Discover
Afterpay
Klarna
If you are not satisfied with your purchase, you can return your merchandise within 30 days of receiving your items. (All personalized items are non-refundable)
***Please make sure all tags are still Attached. We "will not" accept any returns if any of the tags are missing.
Please email us at: TheSWP@mail.com to initiate a return.
Thank you,
SWP
After payment is submitted, allow 2 business days to prepare your order. You will receive a tracking number after your package is shipped. Allow an additional 3-5 business days shipping and delivery time (depending on location)
Please consider placing orders early for holidays or special occasions (ie birthdays, etc.)
Orders placed during weekends and holidays (warehouse closed) will require extra time. As always, we will try our best, however it is not guaranteed. Thank you!
All SWP hoodies, crew neck sweatshirts, t-shirts, hats can be personalized:
Vinyl color
Font (plain or cursive)
Name of choice (on back)
(All personalized items are non-refundable)
ⓒ All Rights Reserved 2023 The Swaggy Waggy Pup. Designed by City of Trees Tech